Privacy Policy

Thank you for visiting the eAccessibility Platform. Your privacy and security are very important to us. Please be aware that the Platform does not collect personal information when you visit our website, unless you choose to provide that information. However, we do collect some technical information about your visit to this website.

We would like to make you aware of a law that provides you with certain rights concerning your personal information. This is described in the Privacy Act of 1974 (as amended by 5 U.S.C. 552a) governing Federal Records. This law concerns any information held in a Privacy Act System of Records that can be retrieved by a personal identifier such as name, social security number, or other identifying number or symbol. An individual is entitled to access his or her records and to request correction of these records, if applicable. The Privacy Act prohibits disclosure of these records without the written consent of the individual(s) to whom the records pertain unless one of the 12 disclosure exceptions enumerated in the Act applies. The Act can be found at: http://www.justice.gov/opcl/privstat.htm.

This is how we handle information about your visit to our Platform:

Information Collected and Stored Automatically

• The IP address from which you accessed our site.
• The date and time.
• The pages you visited on our site.
• The browser and operating system used.
• Activity related to data submission, data editing, or report downloads.

To enter the Platform and use the website, you must be a registered user. Registered users affiliated either with a Medicare Administrative Contractor (MAC) or Centers for Medicare & Medicaid Services (CMS) can log into the Platform using credentials they receive from Optimal Research Group, LLC (“Optimal”). You may contact Optimal if you encounter problems on the website; Optimal will only use your personal information for the purpose for which it was provided, such as to respond to your submission.

When you voluntarily submit information, it constitutes your consent to the use of the information for the purpose stated. When you click the “Submit,” “Save,” “Edit,” or similar buttons on any of the web forms found on our sites, you are indicating your voluntary consent to the use of the information you submit.

Security Notice

For site security purposes and to ensure that this service remains available to all users, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Unauthorized attempts to upload or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act (Title 18 U.S.C., Sections 1001 and 1030).

If monitoring reveals evidence of possible criminal activity, such evidence may be provided to law enforcement personnel.

Cookies

• Google Analytics: A Tier 2 cookie sets when the page is loaded, and is used to improve web metrics capabilities.

General Disclaimer & Copyright Notice

Information presented on the website is subject to copyright protection and should not be reused without written consent from Optimal and CMS.

Disclaimer of Liability

Every effort is made to provide accurate and complete information. We make no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this website and disclaim liability for errors and omissions in the contents of this website.

With respect to the content of this site, neither the U.S. Government, nor CMS, their employees and contractors, make any warranty, expressed or implied or statutorily, including but not limited to the warranties of non-infringement of third-party rights, and the warranties of merchantability and fitness for a particular purpose with respect to content available from this CMS website or other internet resources linked to or from it.

Additionally, neither the U.S. Government nor CMS assume any legal liability for the accuracy, completeness, or usefulness of any information, product, or process disclosed herein, nor freedom from a computer virus; and do not represent that use of such information, product, or process would not infringe on privately owned rights.

Disclaimer of Endorsement

The information posted on the Platform may include links to information created and maintained by other public and/or private organizations. This site provides these links solely for our users' information and convenience. When users select a link to an outside website, they are leaving the Platform and are subject to the privacy and security policies of the owners/sponsors of the outside website. The managers of this site:

• Do not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website.
• Do not endorse the organizations’ sponsoring linked websites, and do not endorse the views they express or the products/services they offer.
• Cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website.
• Are not responsible for transmissions users receive from linked websites.
• Do not guarantee that outside websites comply with Section 508 (Accessibility Requirements) of the Rehabilitation Act.

Embedded Third-Party Content

The Platform may make use of third-party embeddable content and applications (widgets). When content is embedded from a third-party provider, we will clearly label the source of the content. Embedded videos may set a cookie when they are played. For more information, please see our cookie policy.

Site Management

Optimal manages the overall content, design, and organization of this website and coordinates the release of CMS information on the Internet.

Accessibility

The Platform is committed to providing access to all individuals seeking information. To provide this information, this site has been built to comply with Section 508 of the Rehabilitation Act (as amended). Section 508 requires that all individuals with disabilities (whether federal employees or members of the general public) have access to and use of information and data, comparable to that provided to individuals without disabilities, unless an undue burden would be imposed on us. If you use assistive technology (such as a screen reader, Braille reader, etc.) and have trouble accessing information on this site, please contact us with the nature of the problem, the URL (web address) of the information you tried to access, and your contact information. We will contact you as soon as possible, and do what we can to provide you with the information you need.

Accessing Documents in Different File Formats

Some documents on the Platform are in Portable Document Format (PDF), so you can view publications in their original format regardless of the type of computer, browser, or operating system you use to access the Internet. To view, navigate through, and print PDF documents, you must first download the free Acrobat Reader software (link is external). For best results, you should install version 10.x or later. Visit the Adobe Reader Help and Support page (link is external) for troubleshooting tips. If you use a screen reader, you may want to visit Adobe's Reader accessibility (link is external) page, which has a user's guide for accessing PDF documents with assistive technology.

Verification of Content

If you would like verification of information released on this website, contact our staff:

Optimal Helpdesk
E-mail: Helpdesk@eAccessibility.net
Hours of Operation: Monday–Friday: 9:00 a.m. to 4:00 p.m. (Eastern Standard Time)

For More Information

If you have any questions or comments about the information presented here, please contact Optimal via email: Helpdesk@eAccessibility.net.

Last updated: October 15, 2018